Telecare - Cumbria County Careline

24/7 Service

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Cumbria County Careline helps people to maintain their independence by allowing them to remain in their own homes with the peace of mind that help is on hand at the press of a button.


For a small fee the service assists people to live independently at home with the minimum of risk
and provides reassurance to them and their families that immediate help is on hand at all times at the press of a simple button.


We provide an emergency alarm unit and a push-button pendant which, when pressed, alerts the trained staff in our 24/7 Emergency Response Centre.


We offer two levels of service:


  • 24/7 Monitoring Only
  • 24/7 Monitoring & Response


The Monitoring Service:


Your system will be monitored by our fully trained staff 24 hours a day 365 days a year. In the event you activate the alarm we will try to establish the nature of the emergency and call one of your pre-arranged contacts to come out to you.


The Response Service:


We will send one of our responders out to any emergency where we assess if a client is at risk from:


  • Medical emergencies. 
  • Falls. 
  • Distress.


Please see our website for more information, or contact our office in Workington:


01900 606 777


Who to Contact
Workington Office
When is it On?
Date & Time Information
24/7 Service
Other Details
From £2.99 per week
Referral and eligibility notes

We currently cover the Allerdale and Copeland areas. Please see our website for more information, or contact our office in Workington:


01900 606 777

Age Range

The information included in the Cumbria Support Directory about services is provided and maintained by the services themselves.  While every effort is taken to ensure that this information is correct, Cumbria County Council cannot accept any liability for inclusions, omissions or inaccuracies or any consequences arising from these.
If you decide to use a service included in the Cumbria Support Directory you should not take this as amounting to an endorsement and approval of that service by the Council and the Council excludes all liability to the fullest extent permitted by law for any loss that you may suffer.
If you have concerns about a service being included in the directory, please let us know.